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FAQs

Here you’ll find answers to the most frequently asked questions.  If you have other questions, just give us a call, send us an e-mail, or send us a message through our contact form.

WHAT IS THE PRICE RANGE OF YOUR GOWNS?

Prices range from $1,000 – $4,875.  The average price is $2,300. We do have two Canadian “couture”, higher-fashion collections, but the majority of our gowns fall between $1,000 and $3,000. We have carefully selected a variety of gowns to suit all styles, preferences, body-types and budgets.

WHAT SIZE DO YOU CARRY?

We have tried very hard to provide a good range of sizes for future-brides to try on, so we have samples in sizes 6 to 30, with the majority between sizes 10 to 16. All of our gowns are “orderable”, meaning we do not intend to sell the sizing sample. Most of our gowns can be ordered in standard sizes up to size 18, but the majority of them can be ordered up to sizes 24, 28, and many even to size 34.

Note: Bridal Gowns are not necessarily in US Sizing…a bridal size 10 may fit a US size 6, a size 20 may fit a US size 16.  Randy Fenoli’s Gowns are offered in US Sizing!

Although we only carry one sample of each gown, you do not have to be the label size to try on the gown…we have ways of helping you envision how the gown will look in YOUR size!

DO I NEED AN APPOINTMENT?

It is preferable but not always necessary. Having an appointment ensures you have the full attention of a dedicated stylist and a full, unhurried time-slot. We can often schedule you into a time-slot even on short notice so ideally, give us a call and let us schedule you in.

We will accommodate walk-in customers wherever we can, so if you don’t have an appointment but would like to drop in on short notice, you can give us a call or drop in. At a minimum, you are welcome to have a seat and relax, review some wedding books and magazines, browse our accessories and some of our gowns and enjoy a beverage. If we aren’t able to assist you within a reasonable time frame, we can reschedule you for a future time or date that works with your schedule.

HOW MANY PEOPLE CAN ATTEND MY APPOINTMENT?

Our shop is cozy and comfortable. That being said, bringing the whole neighbourhood to your appointment might not be a good idea. Although shopping with a big crowd can be fun, keep in mind that it can get overwhelming with too many opinions. Therefore, we encourage you to keep your party small, not just because of space/comfort, but also to minimize debate, conflict and disappointment. We recommend bringing only those nearest and dearest to you, those who mean the most to you and are ready to celebrate YOU! It is best to bring those who understand your personal style and the overall look and feel of your wedding, so that they can assist you in selecting a gown that compliments both.  That being said, if you come from a big family (like we do!) that can still mean a pretty big group and we will absolutely try to accommodate!

We will leave it up to your best judgment, but keep in mind that you can always invite other important people to your fittings, or to your accessory shopping trips later. If you would like to invite a different group of people to review your top gown choices, we are more than happy to make you a second appointment.

HOW LONG IS MY APPOINTMENT?

We schedule first appointments to be 2 hours long.  This should give you lots of time to explore different options and enjoy your experience.  At this appointment you may show your consultant some pictures or discuss what you are looking for.
We will start with about 5 gowns (more than that can be confusing to start!) but could add one or two if you/we feel like you’ve missed out on a dress that will be perfect! If you’d like to get a head start before your appointment, most of our samples are shown on our website and you can let us know your preferences in advance.

We encourage you to keep an open mind as our consultant will also make suggestions on what styles would best suit your figure and beauty. We are always striving to bring in various styles that will make you look unique on your wedding day.

We believe that every bride should start creating wonderful wedding memories beginning with the selection of the perfect dress. A private fitting room, personal staging area, and your own personal bridal consultant come standard at every consultation.  We top it off by saying “Cheers” with a sparkling toast to every bride who says yes to the dress of her dreams at Memories Bridal.
If you need more time to decide and we cannot accommodate it at that time, we can always schedule a second appointment for you.  Don’t feel bad, it’s perfectly OK to want to try on every dress that you can!

WHEN SHOULD I ARRIVE FOR MY APPOINTMENT?

Please try to arrive 10-15 minutes before the start of your appointment to allow for registration upon check in.

We often have appointments immediately before and after your appointment, so we may not be able to take you early or extend your time at the end of the appointment. If you are late, this may cut into your appointment time and we won’t be able to extend the appointment due to a late arrival. We always try our best to accommodate all brides, however, in some situations we may not be able to do so.

Arriving 10-15 minutes ahead of times gives us the full two hours to dedicate to you personally and find you the dress of your dreams.

HOW FAR IN ADVANCE OF MY WEDDING SHOULD I START SHOPPING FOR MY GOWN?

We recommend shopping for your bridal gown 8 – 12 months in advance.  Our gowns are all “made to order” and can have a lead time of 3 to 6 months, whereas veils, belts and other accessories typically arrive in 2 months or less. After receiving your gown, you will want some time to perfect your alterations, build in a bustle, etc. You can order your gown with “rush” or “super rush” delivery requests, however these incur fees and are not guaranteed, so we encourage you to give yourself plenty of time so you can avoid the fees and the worry!  In some cases, e.g. if you are looking to elope, we can possibly sell you the sample/sizing model.  Just ask!

WILL I NEED ALTERATIONS?

While we do take measurements, this is to select the correct size to order. Gowns are not made to your exact measurements, although some designers can accommodate specifics such as additional length, shorter or longer bodice, shortening or lengthening the train etc.  You should expect to need some alterations to fit your body perfectly.

We have partnered with an experienced seamstress who can come to our shop to measure you and discuss alterations when your gown arrives. Alternatively, you may choose to take your gown to any seamstress/tailor of your choosing.

HOW MUCH WILL ALTERATIONS COST?

We recommend budgeting approximately $400-$800 for alterations, however, certain styles could require more work and cost more.  You will be quoted a price for the alterations you agreed to during your 1st fitting appointment, and payment for alterations is typically required upfront by seamstresses and tailors.

DO YOU CARRY PLUS SIZES?

YES! Most of our sample sizes range from size 8-16, however, we do have a selection of gowns in sizes 16-30, including a dedicated curvy couture designer! Most of our collections offer sizes up to 20, 24, 30 and 34. We understand that one size doesn’t fit all, so our stylists use a few tricks to show each bride how the sample dresses will look when they are delivered in your size and altered appropriately.

HOW DO I PAY FOR MY GOWN?

We accept MasterCard, Visa, other major credit cards, Interac, as well as cash. We require a 50% deposit at the time you order your gown and any made-to-order accessories. The remaining balance is due upon collection of your order within 30 days of its arrival, which you will be notified of immediately. If you are buying a gown from stock, we require 100% of payment and you must take the dress home with you that day.

WHAT HAPPENS IF I CHANGE MY MIND AFTER ORDERING A DRESS?

Because all gowns are custom ordered, all sales are final. There are no returns or exchanges. Should you choose to cancel your order, you can do so by forfeiting the deposit. That being said, if you are having doubts, connect with us to discuss your concerns and we can contact the designer and seamstress to see if any changes can be made to have you satisfied with your final purchase.

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One-of-a-Kind and Special PricesFor a limited time, we are offering some deeply discounted gorgeous, gowns!

Visit our  One-of-a-Kind, Off-the-Rack, and Special Price Orderable Gowns Page for some limited time offers with savings up to $2,000 on gowns in a variety of styles and sizes!